Transparency Code Drafting

Website Compliance Service for Law Firms

The Regulation and Compliance Office provides compliant content alongside a review of the website to ensure full compliance with the code.

It is important for firms to be able to demonstrate their compliance with the SRA Transparency Rules. Failure to comply with the requirement is publicly available information (as it sits on your website) and provides an insight into a firm’s approach to regulation generally. Whether right or wrong, it gives an indication of potential wider non-compliance with the requirements of the SRA and puts the firm at risk.

At The Regulation & Compliance Office, we work with firms to ensure their websites are compliant. We have developed a cost-effective solution that can bring a firm in line with the requirements within 24 hours of taking instructions.

In addition to the costs information, the Transparency Code also requires all firms with a website to publish the following details:

• Their complaints procedure, including how and when a complaint can be made to the Legal Ombudsman or to the SRA.
• Provide the total cost for each service and if not possible, a range of costs. Ensure that you state both the price net and gross of VAT.
• Make it clear what your hourly rates are and when they will apply.
• Detail obvious disbursements and their amounts and also include the price net and gross of VAT.
• Provide the details of the fee earners who will be dealing with the work in a particular category and their supervisors. Confirm their qualification and experience through a brief summary of expertise and experience.
• Where you offer conditional fees of Damages Based Agreement, explain when a client will be required to make payment of costs.
• Detail the services that will be included in your fixed price or range of prices.
• Where possible, highlight any obvious services that would not be included in the fixed pricing.
• Identify key stages of each matter and the expected time it will take for the matter to be resolved. Where possible, provide a time scale for each stage.

If you are concerned about your website not being compliant the Regulation and Compliance Office can provide two solutions:

Choose the Right Service for Your Firm

1. Transparency Code Compliance Audit

A comprehensive review of your Firm’s website to assess compliance with the SRA Transparency Code.

What is included:

The aim of the review is to confirm your firm’s site is compliant and, where there are areas that need improvement, provide actionable recommendations to rectify these issues.

The Cost:
This is a one-off charge which is not repeated annually.
• £250.00 for members
• £300.00 for non-members

2. Transparency Code Content Drafting

If your firm is already aware that your website does not meet the requirements under the transparency code, or if the review identifies areas requiring improvement, our experienced content writers can deliver tailored, SRA-compliant wording that meets the requirements of the transparency rules.

What is included:
Tailored content that satisfies all the elements of the SRA Transparency Code and where required, assistance in publishing the content on your website.

The Cost:
Pricing starts from £350.00, depending on the number of services your firm provides. Our turnaround times are quick and can often be within 24 hours, depending on your needs, the availability of the information required, and the scope of work.