Practice Management

Outsourced practice management for law firms.

RACO provides law firms with a dedicated outsourced Practice Manager to oversee the day-to-day running of the firm. Working as an extension of your team, we manage key operational functions, helping partners and owners focus on supervising the practice, delivering client service and driving business performance.

Enquire Now

View Brochure

Practice Management Services For Law Firms

Running a successful law firm involves much more than delivering legal advice. Effective operational management is essential to ensure the business runs efficiently, staff are supported and important business functions are managed consistently.

Our Practice Management Service provides firms with an experienced Practice Manager who works alongside partners, directors and staff, delivering practical day-to-day management tailored to the needs of your practice.

Rather than employing a full-time Practice Manager, firms benefit from an experienced professional who works remotely and on-site as required, providing a flexible and cost-effective solution that can be adapted as the firm grows.

Every firm is different, which is why our service is tailored to your individual requirements. Functions can be added or removed to ensure you receive the level of support your practice needs.

Why Practice Management Matters

An effective Practice Manager provides the structure, oversight and operational support needed to keep a law firm running efficiently.

Our service helps firms to:

Reduce the operational burden on partners and directors
Improve day-to-day management across the business
Support staff with operational and administrative matters
Maintain key business documentation and registers
Monitor management information and business performance
Manage suppliers, contracts and quality standards
Provide clear operational reporting to support management decisions

By outsourcing practice management, firm owners can dedicate more time to supervising the practice, supporting clients and focusing on the strategic direction of the business.

Enquire Today

Download the Full Service Brochure

For more information and costings

Download

What is included?

Our Practice Management Service is tailored to each firm and can be adapted to meet your operational requirements.

Operational Management

We provide a dedicated Practice Manager supported by a dedicated firm email address and telephone number, ensuring effective communication with staff, suppliers and third parties.

Monthly management reports provide an overview of activity completed, priorities for the following month and key issues requiring management attention.

Compliance & Quality Management

We help maintain key operational documentation and business records, including:

Compliance and regulatory registers
Office Manual
Employee Handbook
Quality standards and membership renewals

We also assist with the completion of standard applications and renewals, including:

CQS
WICS
Lexcel
Professional Indemnity Insurance renewals

Performance & Management Information

We review and report on management information, including:

Billing
Work in Progress (WIP)
WIP write-offs
Disbursement control
New matters opened
Matters closed
Unpaid bills
Bad and doubtful debt
Creditors
Money received
Money paid

We also compare actual business performance against plans and projections to support informed decision making.

Financial Administration

Support includes:

Credit control
Management of unpaid and disputed bills
Supplier relationship management
Contract renewals
Service and price negotiations

Staff & HR Support

We provide ongoing operational support for staff and assist with:

Holiday and sickness monitoring
Staff performance reviews
Recruitment support
New starter administration
HR file management
Leaver administration
Disciplinary and grievance processes

Operational issues are resolved where appropriate or referred to Partners or Directors when required.

Supplier & Business Continuity Management

We assist with supplier management, monitor contractual performance and support the ongoing management of the firm’s Business Continuity Plan.

Where firms have additional operational requirements, these can be incorporated into the Practice Manager role by agreement.

No action is taken without the prior approval of the Partners or Directors, or in accordance with previously agreed instructions.

Reporting

Each month your firm receives a detailed management report including:

An overview of activity completed during the month
Priorities for the following month
Key issues requiring management decisions
Trend analysis of recurring operational issues
Core management information for Partner and Director meetings

The report provides clear visibility of operational activity and demonstrates the effective day-to-day management of the firm.

Download the Full Service Brochure

For more information and costings

Download

Why firms choose RACO



Experienced Law Firm Managers



Flexible Outsourced Support



Practical Day-to-Day Management



Tailored Around Your Firm



Clear Management Reporting

Looking for Complete, Outsourced Support?

Discover our Risk & Compliance Management Service.

For firms that require more than a structured framework and annual audit, our Risk & Compliance Management service provides complete day-to-day management of your compliance infrastructure.

This service builds on SRA Compliance Essentials and goes further. RACO becomes an operational extension of your firm, taking responsibility for the administrative management of compliance registers, notifications and reporting, while continuing to provide technical guidance and regulatory oversight.

Many firms begin with SRA Compliance Essentials to establish a robust framework, and then combine our Risk & Compliance Management service when they require ongoing administration, reporting and case-level support.

If you are seeking a fully outsourced compliance solution, we recommend discussing both services with our team.

Find out more

View the brochure

What this includes

Ongoing maintenance of all regulatory registers
Collation and review of staff notifications
Investigation support and monitoring of live matters
Direct guidance to staff on case-level compliance issues
Monthly partner reporting with trend analysis and recommendations
Active support for COLP, COFA, MLRO and Data Protection roles

Compliance officers retain accountability, but the operational workload is managed by an experienced compliance team.

This model is particularly suited to firms where compliance is not a full-time internal function, or where leadership requires greater oversight, reporting and control without increasing headcount.

Latest Insights

Contact Our Team

To ask any questions about the Regulation and Compliance Office and how we can support your Law Firm, please call us on 0203 985 8550, complete the online enquiry form below, or email us info@regulationandcomplianceoffice.co.uk